Terms and Conditions
Drafting terms and conditions for an e-shop or business: in line with the law, consumer rights and GDPR.
Free consultation →What I will take care of for you
Properly drafted terms and conditions protect your business from customer claims and regulatory penalties. Terms for e-shops must meet the requirements of the Consumer Protection Act.
- ✓Terms and conditions for e-shops and online sales
- ✓Terms and conditions for SaaS and digital products
- ✓B2B terms and conditions (business relationships between companies)
- ✓Complaints procedure
- ✓Personal data processing terms
- ✓Updates whenever legislation changes
What an e-shop’s terms and conditions must legally include
The Consumer Protection Act (Act No. 634/1992 Coll.) and Section 1820 of the Czech Civil Code require e-shops to inform customers about: the trader’s identity (Company ID number (IČO), address, e-mail), the price (including taxes), the method and cost of delivery, the right to withdraw from the contract within 14 days, the warranty period, how to file a complaint, and out-of-court dispute resolution (the Czech Trade Inspection Authority or another ADR body). Missing or inaccurate terms breach the law, which the Czech Trade Inspection Authority monitors and can fine. The terms and conditions I prepare reflect the most current version of the law.
Who will handle your case
Ing. Mgr. Tomáš Beneš
Attorney registered with the Czech Bar Association, based in Prague.
Law degree from Charles University. I focus on business law, real estate and employment disputes. I handle every case personally, no assistants.
More about me →How we will work together
Describe your case
Fill in a short form or send me an e-mail. A few sentences about what happened and what you need to resolve are enough.
Send your documents
Attach the relevant documents (contracts, correspondence, notice of termination…). I accept everything securely online.
We'll discuss it by phone
I will study your case and call you within 48 hours with a proposal for the specific next steps, including the price.
You'll receive the solution by e-mail
You will receive the contract, filing or legal analysis by e-mail. Everything is done quickly and without unnecessary meetings.
Price
from CZK 8,390
indicative price · within 48 hours
- ✓Terms and conditions tailored to your needs
- ✓GDPR compliance
- ✓Consultation
Need advice?
Describe your case. You will receive a specific answer within 48 hours, completely free of charge.
Free consultation →Frequently asked questions: Terms and conditions
Your case is in good hands.
The first consultation is free and with no obligation.
Free consultation →